Booking, Deposit and Cancellation Policies
100% Covid-19 Vacation Protection
Applies to all booking and cancellation policies - 100% Covid-19 Vacation Protection
COVID-19 Override applies - if you have to cancel due to COVID-19 then any deposits paid will be converted to a credit for a future stay. COVID-19 cancellation reasons are as follows:
1. You or a member of your party, or someone in your household tests positive for COVID-19 within 14 days of your departure date;
2. There is a travel ban or 14 days quarantine in effect in Canada at the time of your visit;
3. There is a travel ban or 14-day quarantine (upon return) from your home country at the time of travel;
4. Both Whistler and Blackcomb Mountains are closed for winter operations on your arrival date (applicable Nov 26th, 2020 - April 18th, 2021).
Most Flexible Policy
Flexible Spring, Summer, Fall, Policy:
June 1st - Dec 14th, 2020
No Deposit Required. Pay upon arrival at the hotel. Credit Card required to guarantee the reservation. Cancel up to 24 hours prior with no penalty. One night penalty inside 24 hours or for no show.
Flexible Winter Policy:
Dec 15th, 2020 - April 18th, 2021
Deposit of one night required at booking. Final payment at 21 days prior. Cancellations outside 21 days prior to arrival will receive a full refund. Cancellations within 21 days of arrival will forfeit the deposit.
Flexible Spring, Summer, Fall Policy:
April 19th, 2021- Dec 14th, 2021
No Deposit Required. Pay upon arrival at the hotel. Credit Card required to guarantee the reservation. Cancel up to 24 hours prior with no penalty. One night penalty inside 24 hours or for no show
Booking policies apply at the time the reservation is made. The hotel reserves the right to adjust future policies depending on conditions
Prepaid with good flexibility (and extra savings)
Prepaid with Restrictions - Spring, Summer, Fall:
June 1st - Dec 14th, 2020
Deposit in the amount of Total Stay will be processed by the hotel at the time of booking. Changes or cancellations are permitted and the deposit is fully refundable up to 7 days prior arrival. Bookings changed or canceled within 7 days of arrival or no show reservations will be subject to a penalty of the first night’s charges.
Prepaid with Restrictions - Winter:
Dec 15th, 2020 - April 18th, 2021
Deposit of one night required at booking. Final payment at 21 days prior. Cancellations outside 21 days prior to arrival will forfeit the deposit. Cancellations within 21 days of arrival are fully non-refundable.
Prepaid with Restrictions - Spring Summer Fall:
April 19th, 2021 - Dec 14th, 2021
No Deposit Required. Pay upon arrival at the hotel. Credit Card required to guarantee the reservation. Cancel up to 24 hours prior with no penalty. One night penalty inside 24 hours or for no show
Booking policies apply at the time the reservation is made. The hotel reserves the right to adjust future policies depending on conditions